What is Performance Management?

Performance Management is a Strategic approach to management, which equips leaders and managers on different levels with a set of tools and techniques to ensure efficient and effective service delivery.


Why Performance Management for Dannhauser Municipality?

The White Paper on Local Government (1998) proposed the introduction of performance management systems to local government, as a tool to monitor service delivery progress at local government. It concludes that the integrated development planning, budgeting and performance management are powerful tools which can assist municipalities to develop an integrated perspective on development in their area. It will enable them to focus on priorities within an increasingly complex and diverse set of demands and to direct resources allocations and institutional systems to a new set of development objectives.


Chapters 6 of the Local Government: Municipal Systems Act, 2000 (Act No.32 of 2000), requires local government to:

Policy and Legal Context for PMS

Objectives of Performance Management System

The Dannhauser Municipality, had adopted a two-level approach of implementing the scorecard. The levels were:

The Performance Management Unit

The Performance Management Unit is organizationally placed in the Office of the Municipal Manager falling under the Chief of Operations.


The Unit is responsible for the following: